Shipping policy

Welcome to Jyker! We are committed to delivering your products efficiently and safely. Currently, all shipping is handled through Amazon Multi-Channel Fulfillment (MCF), which offers reliable and fast shipping options. Please review our shipping guidelines below to understand how we manage your orders.

 

1. Order Processing:

Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day.

Confirmation and Tracking: You will receive an email confirmation with your order details and a tracking number once your order is shipped.

 

2. Shipping Methods & Delivery Times:

Delivery Times: Shipping times vary depending on your location and the shipping method available through Amazon MCF.

 

3. Shipping Rates:

Rates are determined by Amazon based on the weight, dimensions, and destination of your order. You can view the shipping cost at checkout.

 

4. International Shipping:

International shipping is available through Amazon MCF. Rates and delivery times vary by destination. Customs fees, import duties, and taxes are the responsibility of the recipient.

 

5. Tracking Your Order:

Track the status of your delivery using the tracking number provided, available on our website or through the carrier’s tracking system.

 

6. Shipping Restrictions:

Shipping is subject to Amazon’s restrictions, including no shipping to PO Boxes, APO/FPO addresses, or certain remote locations.

 

7. Lost or Damaged Packages:

Contact our customer service immediately if your package is lost or arrives damaged. We will work with Amazon to resolve the issue promptly.

 

8. Updates on Shipping Improvements:

We are actively working to enhance our shipping processes to offer more options and flexibility. Updates will be provided as improvements are implemented.

 

9. Need Help?

Contact us at support@jykerusa.com or call 1-332-203-3858. Our customer service team is ready to assist you with any shipping inquiries.